What to consider when building a new site

We stumbled upon an awesome time-lapse video of a site construction  that we wanted to share with you. Great dispenser choice might we add!

Building a new site is a major undertaking. Back in April, Richard Browne with Business Development Consulting LLC, wrote a great article about future-proofing your new site that bears repeating. Below are the main take-aways – if you want to read the whole article click here.

- Add some tables and Wi-Fi to capture the estimated 50% of the workforce that will be deofficed in 2020.

- Install EMV-ready POS and gas pump CRIND now to minimize your upgrade costs, minimize your liability and protect your brand.

- Ensure your POS and pumps are upgradable for mobile wallet technology, which will begin being broadly deployed later this year.

- Install dispensers with color screens to enhance the customer experience with your brand

- Spend a few hundred dollars on surge-protected CAT 5e ethernet cabling now will prevent having to dig up your forecourt later. Using self-configuring virtual private networks (VPNs) and intelligent routers will speed startup and simplify PCI compliance.

- Make sure your site will be able to handle alternative fuels and the increasing demand for electrical charging stations. Maximize your flexibility by using divided tanks and maintaining piping options and specify spare conduit, isolated circuits and plenty of outlets during construction.

- Equip your station to be able to handle dynamic pricing

- Understand the capabilities of your ATG tank gauge and back office in detecting and alarming for unexplained fuel variance.

- Use accredited technicians and paying them promptly will help ensure that when you have a problem, they will be there for you.

CSA Weekly Wrap-Up #2

Our new Multi-Hose Hybrid Blender, Model NJ4

This week was an exciting one for us – we hope you had a good week, too! Yesterday we launched our Encore Multi-Hose Hybrid Blender, which is great news for retailers that wish to offer ethanol without increasing the risk of mis-fueling. This week we also continued our NACS State of the Industry blog series with a post on food service. More posts on this exciting subject to come!

Below are some good articles we came acroos this week and wanted to share with you: Continue reading

Food Service at the C-Store; How to “Value-Size” Your Fuel Purchases

Scott Oakes, Marketing Manager, Point of Sale

There’s a Drive Thru window being built at the new Sheetz™ station opening in your neighborhood.  It’s not a major QSR brand like McDonalds, Subway, or Wendy’s like we have seen at so many c-stores and travel centers along the major highways.  What Sheetz is doing is something completely different; they are saying to the world that they are a restaurant and c-store at the same time.  This brash statement being made to “Joe-public” is one of many entrances to the food service segment by traditional c-store brands.

According to data recently presented at the NACS State of the Industry meeting in Chicago, depending on your level of food service competency, you have alternatives in offering food service.  Instead of being caught in a franchise agreement with a big branded QSR solution that brings along with it their own POS system, separate reporting, and credit network support, retailers are now looking inward for their own solutions. Continue reading

The Battle for the Share of Wallet: the Aftermath of Durbin, Part II

Parker Burke, Product manager, Payment

One of the hottest topics at NACS State of the Industry was credit card fees. According to NACS, credit card or swipe fees are the second highest cost to c-store owners – only topped by labor costs, totaling $11.1 billion. What’s interesting is that these credit card fees have increased despite the implementation of the Durbin Amendment October 2011.

The purpose of the Durbin Amendment, which I discussed on this blog in July 2011, was to lower the interchange rate retailers are required to pay for processing a debit transaction. Since its introduction it has spurred a new war on the “share of wallet” between banks, card companies, and retailers.  Continue reading

State of the Industry

Last week retailers, suppliers and other industry leaders gathered in Chicago to hear about the State of the Industry – an annual event hosted by NACS and CSP. In addition to networking you spend two days hearing about various survey results and industry trends. Very cool stuff.

Throughout the conference we tweeted insights from the various presentations, and over the next couple of weeks we’ll publish blog posts that explore what those insights mean for you, the retailer. Continue reading